Terms of Service

ERAS Technologies Ltd · Last updated 21 August 2026

These Terms of Service ("Terms") govern your use of the ERAS mobile application (the "App"), provided by ERAS Technologies Ltd ("ERAS", "we", "us"). By creating an account or using the App, you agree to these Terms. If you don't agree, please don't use the App.

1. Eligibility

You must be at least 16 years old to create an ERAS account, consistent with the age requirement enforced at sign-up. If you are located in a jurisdiction with a higher age of digital consent, that higher age applies.

2. What ERAS is — and isn't

If the App detects language suggesting you may be in crisis (for example, during voice journaling), this detection happens for your own review and is not monitored by a person in real time and is not a crisis response service. If you are in crisis or believe you may be a danger to yourself or others, please contact your local emergency services or a crisis helpline directly — do not rely on the App for this.

Always consult a qualified healthcare provider with questions about a medical or mental health condition, and before making changes to your health routine based on anything the App shows you.

3. Your account

• You're responsible for keeping your sign-in credentials and connected devices secure.
• The information you provide during sign-up and KYC (name, date of birth, etc.) must be accurate.
• You may request deletion of your account at any time — see our Privacy Policy for how.

4. Connected devices & third-party integrations

The App works with the UMind Mirror EEG device and, optionally, WHOOP and Amazfit/Zepp accounts. Connecting a third-party account also subjects you to that provider's own terms of service — we aren't responsible for their availability, accuracy, or their own handling of your data beyond what we pull via their official API, described in our Privacy Policy.

5. Your content

Voice journal entries, session feedback, and similar content you create in the App remain yours. Journaling audio and its transcript are processed entirely on your device and are not uploaded to us unless you explicitly choose to export or share them. By using features that do send content to us (e.g. session feedback), you grant us a license to store and process that content solely to provide and improve the App.

6. Anonymized research use

As described in our Privacy Policy, we maintain an anonymized biometric data pool — stripped of anything that identifies you — used to improve our models. Using the App means you agree to this anonymized use; it's separate from, and not affected by, the optional third-party research-sharing setting in the Data tab, which is off by default and requires your explicit opt-in.

7. Acceptable use

You agree not to:

• Use the App for any unlawful purpose, or in a way that could harm ERAS, other users, or third parties
• Attempt to reverse-engineer, decompile, or extract the App's underlying models or source code
• Interfere with the App's operation, including its Bluetooth device-pairing or backend services
• Impersonate another person or misrepresent your identity, age, or affiliation
• Use the App to provide medical, psychiatric, or crisis-response services to others based on its output

8. Intellectual property

The App, its content (guided session scripts, animations, branding), and underlying technology are owned by ERAS Technologies Ltd or our licensors. Except for the limited right to use the App as intended, these Terms don't grant you any ownership or license to our intellectual property.

9. Fees

The App is currently provided free of charge. If we introduce paid features or subscriptions in the future, we'll update these Terms and give you clear notice before anything you currently use free becomes paid.

10. Disclaimers

The App is provided "as is" and "as available." We don't guarantee it will be uninterrupted, error-free, or that any biometric reading, score, or insight is fully accurate — hardware (including third-party wearables) and physiological measurement always carry some margin of error. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the App.

11. Limitation of liability

To the fullest extent permitted by applicable law, ERAS Technologies Ltd will not be liable for any indirect, incidental, or consequential damages arising from your use of the App, including any decision made based on the App's health-related content. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by our negligence where the law does not permit such a limitation.

12. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access if you violate these Terms, or discontinue the App or specific features with reasonable notice where practicable.

13. Changes to these Terms

We'll update the "last updated" date above when these Terms change, and notify you in-app for material changes.

14. Governing law

These Terms are governed by the laws of Hong Kong SAR, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the App will be subject to the exclusive jurisdiction of the courts of Hong Kong.

15. Contact us